Frequently Asked Questions (FAQs) | Malla Clothing
❓ Frequently Asked Questions (FAQs) | Malla Clothing
We want to make your shopping experience as seamless as possible. Below are answers to some of our most commonly asked questions.
🛍 Ordering & Payments
Q: What payment methods do you accept?
✅ We accept Visa, Mastercard, AMEX, Afterpay, PayPal, Apple Pay, and Google Pay.
Q: Can I change or cancel my order after placing it?
✅ Orders are processed quickly, but if you need to make a change, please email sales@mallaclothing.com within 12 hours of purchase.
Q: Do you offer Afterpay?
✅ Yes! Afterpay allows you to shop now, pay later in 4 interest-free installments.
🚚 Shipping & Delivery
Q: How long does shipping take?
✅ Standard shipping takes 5-10 business days within Australia. International orders may take 10-21 business days.
Q: Do you offer express shipping?
✅ Yes! Express shipping is available at checkout for faster delivery.
Q: How can I track my order?
✅ Once your order ships, you’ll receive a tracking number via email.
📦 Returns & Exchanges
Q: What is your return policy?
✅ Returns are accepted within 60 days of purchase for unworn and unwashed items with tags attached. See our Returns & Exchanges page for details.
Q: Can I exchange an item for a different size?
✅ Yes! If the size you need is available, we’re happy to process an exchange.
👕 Product & Sizing
Q: What sizes do you offer?
✅ Our sizes range from XS to 5XL. Check our Size Guide for exact measurements.
Q: How should I care for my Malla Clothing apparel?
✅ We recommend cold wash, gentle cycle, and air drying to maintain the quality of your garment.
🌍 Wholesale & Partnerships
Q: Do you offer wholesale pricing?
✅ Yes! We supply select retailers with wholesale pricing. For inquiries, email sales@mallaclothing.com.
Q: Do you collaborate with artists or businesses?
✅ We love working with Indigenous artists and businesses! Contact us to discuss collaboration opportunities.
📩 Need More Help?
📌 Email us: sales@mallaclothing.com
📌 Follow us: Instagram | Facebook | TikTok
🔒 Shop with confidence at Malla Clothing! 🖤✨