πŸ“¦ Shipping & Returns – Malla Clothing

🚚 Fast & Reliable Shipping

Orders leave our warehouse the next business day, subject to seasonal fluctuations.

πŸ“ Shipping Rates (Australia)

βœ… Standard Shipping: $9.95
βœ… Express Shipping: $14.95
βœ… FREE Standard Shipping on orders over $99 πŸŽ‰

πŸ“… Estimated Delivery Times (Australia)

πŸ“¦ Standard Shipping:

  • 1-2 business days for dispatch
  • 1-5 business days transit time (rural areas: 3-14 business days)

⚑ Express Shipping:

  • 1 business day for dispatch
  • 1-3 business days for metropolitan areas (up to 5 business days for remote locations)

🌍 International Shipping

  • Cost: Automatically calculated at checkout via Australia Post.
  • Delivery Times: Vary by destination and local postal services.

πŸ“¦ Order Processing

πŸ“… Orders ship Monday – Friday during business hours (excluding public holidays).
⏳ While we aim for same-day dispatch, slight delays may occur during peak periods (e.g., new collection launches).
πŸ“¦ Once shipped, orders are in the care of the courier or postal service. We are not liable for delays or handling issues after dispatch.

πŸ’¬ Need help with your order?
Contact us at sales@mallaclothing.com
or call πŸ“ž 0477 455 073.


πŸ”„ Easy 60-Day Returns – Free & Hassle-Free

We offer FREE returns within 60 days of delivery for eligible items. No stress, no extra cost! πŸŽ‰

πŸ“Œ How to Return an Item

1️⃣ Fill out the return form:

  • πŸ“› Name
  • πŸ“© Email
  • πŸ“ž Phone Number
  • πŸ“¦ Order Number & Reason for Return
    2️⃣ Download your FREE return label from our returns portal.
    3️⃣ Print & attach the label to your return parcel.
    4️⃣ Drop it off at any Australia Post shop.

βœ… What’s Eligible for Return?

βœ” Items must be:

  • Unworn, unwashed, and in original condition with tags attached (trying on is fine!)

🚫 Non-Refundable Items:

  • Free gifts or promotional items.
  • Original shipping costs (unless you received the incorrect items).

⏳ Return Processing Time

  • 1-2 business days after the item arrives at our warehouse.

❗ Received a Faulty or Incorrect Item?

If your item is faulty or incorrect, please contact us ASAP with:
πŸ“· Photos or a short video showing the issue
πŸ“ A detailed description of the fault

One of our friendly Customer Service Agents will assist you with a replacement or refund.

πŸ“ Return Address

πŸ“¦ Australia Post
πŸ“¬ P.O BOX 14
πŸ“ Smithfield Shopping Centre, 150 Captain Cook Hwy, Smithfield QLD 4878
🌏 Cairns, Queensland, Australia

πŸ’¬ Questions?
Reach out via πŸ“© sales@mallaclothing.com
or call us at πŸ“ž 0477 455 073.

Contact us

Email: πŸ“§ sales@mallaclothing.com
Phone Number:
πŸ“ž +61 477 455 073
ABN: πŸ†” 12510 724 033

Socials

Website: 🌐 Malla Clothing Website
Facebook: πŸ“± Malla Clothing Facebook
Instagram: πŸ“Έ Malla Clothing Instagram
YouTube: πŸŽ₯ Malla Clothing YouTube
TikTok: 🎢 Malla Clothing TikTok