Will leave the warehouse next business day subject to seasonal fluctuation.

Standard Shipping: $9.95
Express Shipping: $14.95
Free Standard Shipping: Spend over $99

Free Returns within 60 days after delivery.
Just download your free returns postage label in our returns portal, print it, and send your item back.

Delivery Time:

Australian Standard Shipping is estimated 1-2 business days for dispatch, 1-5 business days (rural area: 3-14 business days) for transit.

Australian Express Shipping is estimated 1 business day for dispatch, 1-3 business days for transit to Metropolitan areas or up to 5 business days for remote areas.

INTERNATIONAL SHIPPING

Cost: Calculated at checkout by Australia Post.

Delivery Process:

We ship orders between Monday – Friday, during office hours. We are closed on public holidays. We aim to send out your orders as fast as possible. Occasionally, there are slight delays, for example, when we have released new collections. We do appreciate your patience.

Once your order has been shipped, it is in the care of the courier and/or postal service. We are not liable for any errors made by these services. Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.

Please Contact us at sales@mallaclothing.com or give us a call on 0477455073.

RETURNS:

PLEASE NOTE: The returns process can take a number of days. This includes the time it takes for your returned item to be shipped back to us and then 1-2 days for processing after the delivery has arrived at our warehouse.

What items are returnable?
Any item within 60 days of receipt of your shipment.
The item must be in original condition, unwashed and unworn with tags attached (you can of course try it on).

What items are non-refundable?
Free gifts or promotional items.

What if an item is faulty?

If you believe there is a fault with your product, please contact us with a detailed description of the fault, including photos and/or a short video. One of our friendly Customer Service Agents will be in touch with you.

Are there any charges for return?
There are no charges for returns.
Original shipping charges are non-refundable unless you have received the INCORRECT items.

How do I return?

Please fill in the form:

• Name
• Email
• Phone Number
• Message/Order Number
  Click send.

From our end, we will provide you with a free Australia Post return label on completion. Please print and attach it to your return parcel and take it to any Australia Post shop.

Return Shipping Location:

Australia Post
P.O BOX 14
Smithfield Shopping Centre,
150 Captain Cook Hwy, Smithfield QLD 4878
Cairns, Queensland, Australia