Email: π§ sales@mallaclothing.com
Phone Number: π +61 477 455 073
ABN: π 12510 724 033
π¦ Shipping & Returns β Malla Clothing
π Fast & Reliable Shipping
Orders leave our warehouse the next business day, subject to seasonal fluctuations.
π Shipping Rates (Australia)
β
Standard Shipping: $9.95
β
Express Shipping: $14.95
β
FREE Standard Shipping on orders over $99 π
π Estimated Delivery Times (Australia)
π¦ Standard Shipping:
- 1-2 business days for dispatch
- 1-5 business days transit time (rural areas: 3-14 business days)
β‘ Express Shipping:
- 1 business day for dispatch
- 1-3 business days for metropolitan areas (up to 5 business days for remote locations)
π International Shipping
- Cost: Automatically calculated at checkout via Australia Post.
- Delivery Times: Vary by destination and local postal services.
π¦ Order Processing
π
Orders ship Monday β Friday during business hours (excluding public holidays).
β³ While we aim for same-day dispatch, slight delays may occur during peak periods (e.g., new collection launches).
π¦ Once shipped, orders are in the care of the courier or postal service. We are not liable for delays or handling issues after dispatch.
π¬ Need help with your order?
Contact us at sales@mallaclothing.com
or call π 0477 455 073.
π Easy 60-Day Returns β Free & Hassle-Free
We offer FREE returns within 60 days of delivery for eligible items. No stress, no extra cost! π
π How to Return an Item
1οΈβ£ Fill out the return form:
- π Name
- π© Email
- π Phone Number
-
π¦ Order Number & Reason for Return
2οΈβ£ Download your FREE return label from our returns portal.
3οΈβ£ Print & attach the label to your return parcel.
4οΈβ£ Drop it off at any Australia Post shop.
β Whatβs Eligible for Return?
β Items must be:
- Unworn, unwashed, and in original condition with tags attached (trying on is fine!)
π« Non-Refundable Items:
- Free gifts or promotional items.
- Original shipping costs (unless you received the incorrect items).
β³ Return Processing Time
- 1-2 business days after the item arrives at our warehouse.
β Received a Faulty or Incorrect Item?
If your item is faulty or incorrect, please contact us ASAP with:
π· Photos or a short video showing the issue
π A detailed description of the fault
One of our friendly Customer Service Agents will assist you with a replacement or refund.
π Return Address
π¦ Australia Post
π¬ P.O BOX 14
π Smithfield Shopping Centre, 150 Captain Cook Hwy, Smithfield QLD 4878
π Cairns, Queensland, Australia
π¬ Questions?
Reach out via π© sales@mallaclothing.com
or call us at π 0477 455 073.
Socials
Website: π Malla Clothing Website
Facebook: π± Malla Clothing Facebook
Instagram: πΈ Malla Clothing Instagram
YouTube: π₯ Malla Clothing YouTube
TikTok: πΆ Malla Clothing TikTok