π¦ Returns & Exchanges Policy | Malla Clothing
π¦ Returns & Exchanges Policy | Malla Clothing
At Malla Clothing, we take pride in delivering high-quality Indigenous apparel. If you are not completely satisfied with your purchase, we are here to help.
π Returns Policy
β Timeframe: Items must be returned within 30 days of purchase.
β Condition: Items must be unworn, unwashed, and in original condition with tags attached.
π« Non-Returnable Items:
- Sale items (final sale).
- Gift cards.
- Custom or personalized products.
π Exchange Policy
β Size & Style Exchanges: Need a different size or style? Weβre happy to exchange your item (subject to availability).
β Exchange Process:
π© Step 1: Email us at sales@mallaclothing.com with your order number.
π¦ Step 2: We will confirm stock availability for your requested exchange.
π Step 3: Ship your item back to us (return shipping is at the buyerβs expense).
β
Step 4: Once received, we will process your exchange.
π° Refunds
β Refunds are issued for full-priced items that meet our return conditions.
β Once we receive and inspect your return, we will notify you via email.
β Refunds will be processed to the original payment method within 5-7 business days.
π¬ How to Return an Item
π Step 1: Email us at sales@mallaclothing.com with your order number and reason for return.
π Step 2: We will provide you with return instructions.
π Step 3: Ship the item back to us. We recommend using a trackable shipping service.
π‘ Need Help?
For any questions, feel free to contact our team at sales@mallaclothing.com.
π Shop with confidence at Malla Clothing! π€β¨