πŸ“¦ Returns & Exchanges Policy | Malla Clothing

πŸ“¦ Returns & Exchanges Policy | Malla Clothing

At Malla Clothing, we take pride in delivering high-quality Indigenous apparel. If you are not completely satisfied with your purchase, we are here to help.


πŸ”„ Returns Policy

βœ” Timeframe: Items must be returned within 30 days of purchase.
βœ” Condition: Items must be unworn, unwashed, and in original condition with tags attached.
🚫 Non-Returnable Items:

  • Sale items (final sale).
  • Gift cards.
  • Custom or personalized products.

πŸ” Exchange Policy

βœ” Size & Style Exchanges: Need a different size or style? We’re happy to exchange your item (subject to availability).
βœ” Exchange Process:
πŸ“© Step 1: Email us at sales@mallaclothing.com with your order number.
πŸ“¦ Step 2: We will confirm stock availability for your requested exchange.
🚚 Step 3: Ship your item back to us (return shipping is at the buyer’s expense).
βœ… Step 4: Once received, we will process your exchange.


πŸ’° Refunds

βœ” Refunds are issued for full-priced items that meet our return conditions.
βœ” Once we receive and inspect your return, we will notify you via email.
βœ” Refunds will be processed to the original payment method within 5-7 business days.


πŸ“¬ How to Return an Item

πŸ“Œ Step 1: Email us at sales@mallaclothing.com with your order number and reason for return.
πŸ“Œ Step 2: We will provide you with return instructions.
πŸ“Œ Step 3: Ship the item back to us. We recommend using a trackable shipping service.


πŸ’‘ Need Help?

For any questions, feel free to contact our team at sales@mallaclothing.com.

πŸ”’ Shop with confidence at Malla Clothing! πŸ–€βœ¨